1. About Our Business
This website, 13buy.com, is operated by MAKZONE INDUSTRIAL LIMITED (“we”, “us”, “our”), a company registered in Hong Kong Special Administrative Region with our manufacturing and logistics operations in Shenzhen and Foshan, Guangdong, China.
We are a factory-direct online retailer and exporter of compression furniture. Our business scope includes the design, manufacture, sale and export of:
- Compressed sofas — vacuum-packed multi-seater sofas, two-seater and three-seater sofas, modular sofas, sectional sofas, L-shaped sofas, beanbag sofas and fabric sofas;
- Compressed sofa chairs — single-seater sofa chairs, armchairs and leisure chairs;
- Compressed sofa beds and convertible seating furniture;
- Compression mattresses — pocket-spring mattresses, foam mattresses and mattress-in-a-box products;
- Compression bed frames and upholstered beds;
- Related furniture accessories and customizable upholstery fabric options.
All of our furniture products are shipped vacuum-compressed and packed into compact boxes to reduce freight volume and cost. We sell both to individual consumers (retail / B2C) and to wholesale buyers, importers, retailers, hotels, apartment operators and interior projects (wholesale / B2B), including OEM and ODM orders, custom sizes, custom colors, custom fabrics and custom packaging.
We currently operate this online store for worldwide export. Our products are sold online through this website, where customers may browse our catalogue, place orders and complete payment.
2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
3. Products and Services
Certain products may be available exclusively online through this website. These products may have limited quantities and are subject to return or exchange only according to our Refund and Returns Policy. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate. All descriptions of products, product pricing and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction, and to limit the quantities of any products or services that we offer.
4. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
5. Shipping
Shipping of our compression furniture products is governed by our Shipping Policy. Because our products are vacuum-compressed and shipped from our factory, production and handling times apply in addition to transit time.
6. Payment
Payments on this website are processed through our third-party payment providers. We currently accept payment via PayPal. We do not store or process your full card or payment credentials on our servers. For wholesale, OEM and container-shipment orders, alternative payment terms may be agreed in writing between you and us.
7. Returns, Refunds and Cancellations
Returns, refunds and order cancellations are governed by our Refund and Returns Policy. By placing an order you acknowledge and accept that custom, made-to-order items and delivered beds, mattresses and mattress protectors are non-returnable except where covered by warranty or where the item arrives damaged or defective.
8. Intellectual Property
All content on this website, including product photographs, catalogue images, text, logos and page design, is the property of MAKZONE INDUSTRIAL LIMITED or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute or use our content for commercial purposes without our prior written permission.
9. Optional Tools and Third-Party Links
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). Certain content, products and services available via our Service may include materials from third parties.
10. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to spam, phish, pharm, pretext, spider, crawl or scrape; or to interfere with or circumvent the security features of the Service.
11. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. In no case shall MAKZONE INDUSTRIAL LIMITED, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any products procured using the service.
12. Indemnification
You agree to indemnify, defend and hold harmless MAKZONE INDUSTRIAL LIMITED and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
13. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
14. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
15. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
16. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
17. Contact Information
Questions about the Terms of Service, our products or your order should be sent to us at hello@13buy.com or via WhatsApp at +86 139 2341 8641.
MAKZONE INDUSTRIAL LIMITED (13Buy)
Registered address: Room 1320, Unit A, 13/F, Wing Tai Centre, 12 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong
Warehouse / Office: Room 208, Building 35, Shenbao Industrial Park, No. 66 Jirong Road, Liuyue North Community, Henggang Subdistrict, Longgang District, Shenzhen, China
Last updated: September 28, 2026